all Was good

The bed and bathroom were lovely. I just thought the hotel was outdated, didn’t like the surrounding area, and my room wasn’t ready on time. Staff were friendly enough.

The room was spacious

-Location -Room size -Swimming pool and terrace -Mr. Kamal (Abu Ahmad) from the management team was a great help for us in solving the extra bed topic and giving us lot of useful hints....

I like the Ambiance in the room, very quiet and peaceful. And many thanks to Anusha she help us a lot. And also the skinny Filipina lady I forgot her name she's friendly and as always she's giving a nice...

The location which is near to the metro station . The way that the guest service desk deal with me when i reached the hotel and the room service who serve the guests in a kind way and fast service .

Clean , Location

The room was clean and staff was okay (but can be enhanced). I would do it again cause it's good price but I do not value the fact they charge me for people in my room, even if they were not staying.

Very nice staff , clean room , excellent location and facilities like clean pool , nice room service staff . Perfect price for perfect place

Il like the place and location.

The staff is very nice specially Omar he was supported us two much and he has done his best to give us the best room which really fantastic

The place only

It was clean, staff very friendly and taxi’s readily available.

Location perfect as it’s close to almost everything a tourist need to see and the shuttle service amazing

Location, Wi Fi in the room only, shuttle bus services.

Location is good with everything just next to it Grocery - resto - pharmacy… . They have one of best shisha in dubai when it comes to taste and price

the location was great, property has a lot of good food options around, staff is courteous and friendly, taxis available, mart in front, close to Mall of the Emirates.

Staff were Awesome, especially Abhijeet & Vishnu very professional, polite and helpful thanks dear for make it memorable. And also a chef just interacted near Elevator not able to get his name...

It was short stay. What I really liked was the quiet atmosphere in all the Hotel. The night shift Egyptian stuff is so gentle and polite I don’t remember his name, He upgraded our room and finished...

i liked very much Mr. Kamal , front office manager , the way he managed my request and his response to booking.com staff call was excellent , thank you Kamal , thank you Booking.com team

The staff were friendly

I like housekeeping staff exelent service from housekeeping his name saboon and with one more girl maybe she from Philippines I don't no there exactly name there both very good I meet them in 22 Jan evening...

Very spacious rooms with very experienced management team taking very good care of guests needs

Rooms, lift, all facilities were Excellent

Breakfast Location Staff outside

Nothing

Location was perfect easy to access to sheikh zayed road. and what service you need is near the hotel. Beds were so comfortable Very fast response to any request from housekeeping

Location is very good. 24 hrs shop and restaurants near by. And many other good places to eat.

Swimming pool on rooftop, very friendly staff, great spacious apartment, cheap breakfast (although nescafé coffee)

Its the worst hotel in the world and its not even half star. Will never ever use vioking.com to book anythibg as you guys do not check or verify the quality of the hotels. Worst holiday ever because of...

The hotel has really friendly staff.

The pool and gym were great, I liked the easy access to the metro. The rooms were large and spacious and with great air con. There is also a mini supermarket across the road and this handy...

Location

Good value for money and nice staff.

Its on main road

I was upgraded to a 1 bed suite having booked a king size room, albeit there was no equipment to use in the kitchenette. Not even a spoon but a wooden stirer, very odd! The hotel staff were generally...

So perfect hotel and excellent service and full respect staff... Really thanks so much ❤️🌹❤️

Location is good close to many amenities (famous mall of emirates, Dubai marina, JBR,..) Reception is big and nice and check in staff was good

Our king sized bed room was huge ! The location is right next to the metro station (Sharaf DG) and that was a huge timesaver. You have shops all over the place, with one right in front of the hotel...it...

I really enjoyed being attended to by Omar and Ramy. Their services were exceptional, very understanding and taking care of everything to the detail. Thank you Guys!

I like the some of the staff at th3 front, everywhere else need further customer service training. Breakfast could have more options, the chef who makes the egg needs a personality. Liked the...

The staff is very friendly and supportive with anything you need (inside and outside the hotel). Ramy in the reception is a very hard-working receptionist.

I loved the front desk guys - Ramy, Vishnu and Grace all were very polite and very helpful. Specially Ramy and Vishnu during checkin. Would love to stay at this place again as this was close to Mall...

Very clean hotel with friendly staff, good parking and nice breakfast. Very reasonable room rates for the location.

Cassells al Barsha hotel is the best I could found in al Barsha area in Dubai. We stayed here for 4 nights and I must say the service was absolutely awesome especially Emmy & Grace from the reception...

I loved the staff who was doing my check in, they tried to help me a lot and they accepted my request to have queen/ king bed by joining them. Also I dealt with tall- white Egyptian guy who was really...

Room cleaning was very good

I like the location its very easy and also nearly to metro

Location Near to metro station and Daily Station

We were upgraded so we had more room to move around....despite it being old and unkempt.

The only good thing about this place, apart its convenient location, was that they gave me an early check in when I arrived which I really needed, though they only had a stinky smoking room available,...

Property was good and staff was friendly forget the receptionist who check in he was very helpful. Also the bellboy Was also very knowledgeable and helpful . Will comeback again .

Location was perfect for our stay.

Perfect location, 3 minutes walking to the metro station, on the second row of buildings from the main street, so it is not noisy, half way from all points of interest. The mall of Emirates is a 15-20...

Nice comfortable beds and big space to move around. Rooms and bathrooms were properly cleaned.

Good location , walking distance from the metro station and close to the Mall of Emirate

Nothing.

Everything, the ambience, the staff, they were really Awesome. There was one I think his name is Iqbal (not sure of the spelling), he really ensured we were comfortable. The hotel is also close to...

The staff is very helpful esp the receptionist . Emy, grace, Aliza they are very helpful and the housekeeping. In 5th floor a pilipina girl she is very good .. thank you guys Bec of you’re goodness...

Location is amazing. 2 minute walk to a metro station. 10-15 minute walk to the Mall of the Emirates. Staff is friendly. Internet speed was good.

The staff were courteous, helpful & professional. Check-in, check-out and all were requests were handled amazingly by the staff.

Comfortable bed and room, good air conditioning, friendly cleaning staff, quick room services, easy parking, easy access

The personal. The breakfast.

Location and the room facility

GOOD location near sharaf DG station. Paid good money but was not eligible for BFast.. over all fair hotel many small shops near hotel..

The one he’s a really nice person he’s name ramy I like him a lot was assistant for me perfect I hope my voice matched for him big thank for him .. Thank you so much. Best regards

It is in the center

Good location, pricing, well planned, staff (mostly) helpful and knowledgeable. Prompt attention to any isues. Prompt service (room service, laundry and more …)

My stay at Cassells Al Barsha was memorable. The location is quite accessible, being a few minutes walk from the Sharaf DG metro station. The hotel room is good in size and finishing. The staff were quite...